当今互联网时代,在线用户协作越来越受关注,众包应用的研究在众多领域开始凸现,而经调查分析,信息系统学科的学者们在这方面所做的工作非常少。通过对文献调查研究,聚焦信息系统领域的顶级期刊和会议的研究成果,提出了一个众包研究的框架、一个规范的定义和一个用于指导未来众包研究的概念模型；同时解析现有的信息系统知识与概念模型中各个元素之间的关联：问题、人(问题所有人、个人、和人群)、治理、流程、技术和产出,最后对IS领域众包研究提出建议。

We report on a literature survey of crowdsourcing research, focusing on top journals and conferences in the Information Systems (IS) field as the related research is very little in this area. According to the investigation and study, the efforts of this type are rare in the IS discipline. Contributions include providing a synopsis of crowdsourcing research to date, a common definition for crowdsourcing, and a conceptual model for guiding future studies of crowdsourcing. We show how existing IS literature applies to the elements of that conceptual model: Problem, People (Problem Owner, Individual, and Crowd), Governance, Process, Technology, and Outcome. We close with suggestions for future research.

F270

国家自然科学(71171062); “十二五”国家科技支撑计划课题(2011BAD13B11)。