差序氛围、组织支持感知与隐性知识共享之关系探讨

.[1]Armeli, S., R. Eisenberger, P. Fasolo, and P. Lynch, Perceived organizational support and police performance: The moderating influence of socioemotional needs [J].Journal of Applied Psychology, 1998(83) ：288-297.

摘要:

在当今知识经济时代,隐性知识共享能力是一个组织获得可持续竞争优势的最重要来源。具有难以模仿性和不易传承的隐性知识,是组织获得核心竞争力的重要组成部分,然而隐形知识共享是否成功,关键在于知识工作者能否被适当地激励,以及是否愿意积极主动地参与分享其隐性知识。而在中国传统社会的人际关系是以血缘关系和地缘关系为基础,从而会在组织呈现以“领导”为中心的差序格局,可能会使组织中弥漫着领导不一致对待的差序氛围。因此组织中所存在的差序氛围会使知识工作者感知到组织支持,产生积极情绪,进而分享关键隐性知识。然而单一层次研究会造成CMV偏误,因此本研究以跨层次的分析方法(HLM),探讨差序氛围如何影响组织支持感知、积极情绪与隐性知识共享。以知识密集型的高等院校和科研机构的领导与其所属教职工为研究对象,从32所不同类别的院校和科研机构回收领导有效问卷168份及教职工问卷837份。从个体层次的分析结果发现,组织支持感知与积极情绪呈正向相关,组织支持感知、积极情绪与隐性知识共享呈正向相关,积极情绪部分中介组织支持感知与隐性知识共享之关系；跨层次的分析结果发现,差序氛围与组织支持感知、积极情绪和隐性知识共享行为之间呈正向相关。

Abstract:

In knowledge economy, the capability of tacit knowledge sharing is one of the most important sources of sustainable competitive advantage organizations . Imitability and difficult heritage with tacit knowledge is an important part of the organization 's core competency . The tacit knowledge sharing is the key to the knowledge worker being properly motivated, and willing to actively participate in sharing their knowledge. “Chaxu pattern” based on traditional Chinese society and geopolitical relations kinship may be filled with inconsistent treatment of poor leadership sequence atmosphere. Therefore, the existence of the organization will make the difference in atmosphere sequence knowledge workers perceived organizational support, positive emotions, thus sharing critical tacit knowledge. Samples collected by this study obtained from 32 colleges and research institutes, including 168 supervisors and 837subordinates. Individual-level results showed that positive relationships existed in relations between perceived organizational support, positive moods, and tacit knowledge sharing. Positive moods partially mediated the relationship between perceived organizational support and tacit knowledge sharing.Cross-level results represented that Chaxu atmosphere was positively associated withperceived organizational support， positive Moods and tacit Knowledge Sharing.