学习实践社群参与对员工创新行为的影响研究——论反馈寻求倾向和组织支持感知的调节作用

Research on Relationship between Community of Practice Participation and Employee Innovative Behavior——Moderating Effect of Feedback-seeking and Perceived Organizational Support

摘要:

学习实践社群,在现代企业中逐渐盛行,悄然发展为企业内部及企业之间知识分享、创新创造的重要平台。基于社会学习理论,本文识别出“学习实践社群参与”这一关键变量,并将其视为一种非正式学习方式,继而探讨其对于学习效果(员工创新行为)的内在作用机理,厘清和验证了个体层面和环境层面的双重调节效应：反馈寻求倾向和组织支持感知。研究结果表明：学习实践社群参与(包括参与程度、参与形式)对员工创新行为有显著正向影响；个体的直接反馈寻求正向调节学习实践社群参与程度与员工创新行为的关系,以及学习实践社群参与形式与员工创新行为的关系；个体的间接反馈寻求正向调节学习实践社群参与程度与员工创新行为的关系；组织的工具性支持正向调节学习实践社群参与程度与员工创新行为的关系。

Abstract:

Community of Practice has gradually developed as important platform of knowledge sharing and innovation inside and between organizations. Based on social learning theory, the paper identifies key variable of Community of Practice participation, and regards it as one of informal learning types, as well as demonstrates the impact of Community of Practice participation on learning outcome (employee innovative behavior) and the specific inherent mechanism. In addition, it clarifies the dual moderating effects of feedback-seeking and perceived organizational support from both individual and environmental levels. The results show that: Community of Practice participation (eg. participation extent and participation type) positively and significantly influences innovative behavior; direct feedback-seeking positively moderates the relationship between Community of Practice participation extent and innovative behavior as well as the relationship between Community of Practice participation type and innovative behavior; indirect feedback-seeking positively moderates the relationship between Community of Practice participation extent and innovative behavior; instrumental support positively moderates the relationship between Community of Practice participation extent and innovative behavior.