[关键词]
[摘要]
随着移动互联网的普及和移动用户的增长,移动APP在我国取得了快速发展。然而,应用商店APP数量超载、同质化严重成为用户寻找APP过程中的主要问题。本文基于环境心理学视角,在信息采纳模型基础上构建了超载APP可发现性的影响因素模型,发放调查问卷进行实证研究。实证结果表明网上评论的质量、网上评论的数量、APP评级和同伴影响对用户感知信息的有用性有显著正向影响,从而影响APP可发现性。该研究填补了移动APP可发现性相关研究的不足,同时为应用商店和开发者在改进APP可发现性方面提出建议,促进应用市场不断发展。
[Key word]
[Abstract]
With the popularity of mobile Internet and the growth of the mobile users, mobile APP has achieved rapid development in our country. However, it has become the main problem of the users finding APP that quantity overload, homogeneity. Based on the perspective of environmental psychology, and combined with information adoption model, APP discoverability model is constructed. We do the empirical research by sending questionnaires. The results show that online review quality, online review quantity, APP rating and peer influence have a significant positive influence on information usefulness, thus influence APP discoverability. This study fills the shortcomings of the research on APP discoverability. In addition, it makes recommendations to the application store and the developers for improving APP discoverability, and to promote the continuous development of the application market.
[中图分类号]
F713；G301
[基金项目]
澳门科技大学“A Dynamic Model of the Effect of E-Service Quality Dimensions on Perceived Value”(MSB-2015-0442)
