由于众包创新模式具有组织相对分散、创新任务复杂多样、参与用户自由自愿等特性,该过程中知识获取的内在机理亟需探索。本文基于众包创新实践过程,采用扎根理论,探索众包创新知识获取的影响因素及作用机制。对质性材料进行概念化、范畴化和编码化处理,构建众包创新知识获取的影响因素模型,获得知识源特性、知识获取情境、知识需求者特性和任务属性四个主轴编码,通过理论饱和检验验证模型的科学性和合理性。

Due to the relative dispersion of organization, the complexity and diversity of innovative tasks and users’ free and voluntary participation, the inherent mechanism of knowledge acquisition in crowdsourcing innovation has not been clear. Based on the process of crowdsourcing innovation, a grounded theory approach is adopted to explore the influencing factors and mechanism of knowledge acquisition in crowdsourcing innovation. Combined with conceptualization, category and coding of qualitative analysis material, the influencing factor model of knowledge acquisition in crowdsourcing innovation is constructed. We get four axial coding, including knowledge source’s characteristics, knowledge acquisition situation, knowledge demander’s characteristics and task attribute. Theory of saturated inspection is used to verify the scientific nature and rationality of the model.

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国家社会科学基金项目“双边视角下用户参与众包创新的知识获取机制及实现策略研究”(项目编号14CGL014)