契约条件下服务外包供应链知识共享协调及影响因素分析*

Analysis of Knowledge Sharing Coordination and Influencing Factors of Service Outsourcing Supply Chain under Contract Conditions

摘要:

从服务外包视角,考虑服务发包方和服务接包方知识共享时知识收益及溢出损失,构建服务供应链利益生成模型,分析服务发包方和服务接包方选择知识共享策略的理性条件,并引入“收益共享+成本共担”契约对服务外包供应链利益进行分配,探究有无契约、知识整合能力及知识溢出损失率对服务外包供应链利益的影响并进行仿真分析。研究表明：双方知识整合能力较强时双向知识共享比单向知识共享时服务供应链的利润更大,知识共享的理性条件是知识共享收益大于知识共享成本；组合契约下服务接包方与发包方收益共享份额与成本共担份额一致时供应链整体利润比无契约时供应链整体利润更高。

Abstract:

From service outsourcing perspective, considering the knowledge income and overflow loss of service contractees and service outsourcees due to choosing the strategy of knowledge sharing , income measurement model about knowledge sharing of the service supply chain is proposed.And then analyzing its incentive conditions. It will distribute the interests of the service supply chain by "revenue sharing + cost sharing" combination contract and explore the influence of the capability of knowledge intergration and the rate of knowledge overflow loss on the interests of the service supply chain by using simulation software.The results show that: When the knowledge integration capability of two parties is stronger, the mutual knowledge sharing is more profitable than the one-way knowledge sharing.The rational conditions of two sides both choosing the knowledge sharing strategies is that the income of knowledge sharing is greater than the knowledge overflow loss; the share of revenue sharing should be consistent with the share of cost share。