差错管理气氛对员工创新行为的影响——家长式领导的调节作用

Impact of Error Management Climate on Employees Innovation：The moderating effect of Paternalistic Leadership

摘要:

本文基于员工创新双元性的视角,从社会信息处理理论出发,构建了关于差错管理气氛与员工创新行为关系的理论框架,并将家长式领导的调节作用引入此关系中。通过对2884份一线员工的调查问卷实证研究发现：(1)仁慈领导会强化分析解决、权变处理和预防再犯对利用式创新的促进作用；并强化分析解决和预防再犯对探索式创新的促进作用。(2)威权领导会弱化分析解决和预防再犯对利用式创新的促进作用；并弱化分析解决对探索式创新的促进作用。(3)德行领导会强化权变处理和宽容同情对利用式创新的促进作用；并强化宽容同情对探索式创新的促进作用。

关键词:差错管理气氛;利用式创新;探索式创新;家长式领导

Abstract:

This paper has constructed a theoretical model of the error management climate and employees’ innovation, based on the Ambidexterity of employees and social information processing theory, introducing the moderating effect of paternalistic leadership into the relationship. With the data from 2884 front-line employees, This paper found that: (1) Under the benevolent leadership, the positive effects of analysis solve, contingency handling and secondary error prevention on explorative innovation would be stronger; and the positive effects of analysis solve and secondary error prevention on exploratory innovation also would be stronger. (3) Under the authoritarian leadership, the positive effects of analysis solve and secondary error prevention on exploitative innovation would be weaker; and the positive effect of analysis solve on exploratory innovation also would be weaker. (4) Under the moral leadership, the positive effects of contingency handling and tolerance empathy on exploitative innovation would be stronger, and the positive effect of tolerance empathy on exploratory innovation also would be stronger.

Key words:error management climate; exploitative innovation; exploratory innovation; paternalistic leadership