制造型企业数字化成熟度评价模型及方法研究

Research on Evaluation Model and Method of Digital Maturity of Manufacturing Enterprises

摘要:

随着中国制造型企业数字化转型升级的不断深入，衡量中国制造型企业数字化水平，寻找企业数字化能力提升关键因素愈加重要。从战略、运营技术、文化组织能力、生态圈4个维度构建制造型企业数字化成熟度评价模型，并深入阐述基于层次分析（AHP）-决策试验与评价实验室（DEMATEL）方法的某商用车企数字化成熟度评价的详细过程。研究表明，案例车企的数字化成熟度分值为1.00分，尚处于数字化升级者阶段，以实现客户价值为中心、与业务战略关联性、生产质量管理、劳动力效率、资产利用率是影响企业数字化能力提升的核心因素和未来的重点提升方向。

Abstract:

With the continuous development of digital transformation and upgrading of China's manufacturing enterprises, it is increasingly important to measure the digitalization level of China's manufacturing enterprises and find the key factors for the improvement of enterprise digital capabilities. This paper constructs the digital maturity evaluation model of China's manufacturing enterprises from four dimensions of strategy, operation technology, soft power (culture, organization and ability) and ecological circle, and elaborates the process of digital maturity evaluation of a commercial vehicle company based on AHP-DEMATEL method. The research shows that the digital maturity score of the case enterprise is 1.00, which is still in the stage of digital upgrader; focusing on customer value, relevance to business strategy, production quality management, labor efficiency, and asset utilization are the core factors affecting the enterprise's digital capabilities and the future focus.