众创空间用户持续使用意愿形成机理：基于自我决定理论的一个研究框架

User’s continuance usage intention mechanism in makerspace: A framework based on self-determination theory

摘要:

众创空间用户即创客的入驻和持续参与是推动众创空间可持续发展的关键因素。本文整合信息系统领域的期望确认模型,将持续使用意愿延伸至众创空间研究领域,并基于自我决定理论视角构建了一个创客持续使用意愿形成机理的研究框架。众创空间作为一个复杂的创新创业服务生态系统,通过为创客提供经济型、技术型、社会型和政策型创新创业服务,从而影响创客内部动机和外部动机,进而影响其满意度和持续使用意愿的水平。此外,创客不同的因果定向特质——自主导向、控制导向和非个人导向与众创空间的服务交互作用,最终影响创客持续使用意愿的水平。

Abstract:

User’s (i.e. maker) entering and continuing participation in makerspace are key factors for driving the sustainable development of makerspace. Integrating the information system"s expectation confirmation model, this paper will extend the concept of continuance usage intention to the research in makerspace. Based on the perspective of self-determination theory, we proposed a systematic research framework for the mechanism of the continuance usage intention. It is proposed that makerspace, as an innovative and entrepreneurial service ecosystem, can influence the intrinsic and external motivation of the makers by providing with economic, technical, social and policy-oriented “Innovation and Entrepreneurship” services, which in turn affects the level of satisfaction and continuance usage intention. In addition, the different causal orientation qualities of the makers—autonomous orientation, control orientation, and impersonally oriented—interact with the makerspace service environment, and ultimately affects the level of continuance usage intention.