知识型员工反馈源异质性与创新绩效——基于工作环境互动的影响

Feedback Sources Heterogeneity and Innovation Performance of Knowledge Worker ：Based on the Impact of Interaction in Work Environment

摘要:

利用行为的动机-机会-能力理论作为总体框架，以37家中小型新兴企业主管与327名知识型员工为研究对象，采用层级回归法检验模型，探究了反馈源异质性对知识型员工创新绩效的影响机制。研究结果表明：反馈源异质性会直接正向影响知识型员工的创新绩效；绩效氛围和开放度正向调节反馈源异质性与创新绩效的关系。研究结果强调了反馈源异质性与创新绩效的关系受到寻求反馈所感知到的工作环境的影响。

Abstract:

Drawing on the motivation-opportunity-ability theories of behavior as an overarching framework，this paper took 37 executives and 327 knowledge employees of small and medium-sized emerging enterprises as the research objects, tested the model with hierarchical regression method, and explored the influence mechanism of feedback source heterogeneity on the innovation performance of knowledge employees. The results show that the heterogeneity of feedback sources can directly affect the innovation performance of knowledge workers. Performance climate and openness positively regulate the relationship between heterogeneity of feedback sources and innovation performance. The results highlight that the relationship between heterogeneity of feedback sources and innovation performance is influenced by the perceived work environment in which feedback is sought.