大数据分析能力与制造企业服务创新绩效——一个链式中介模型

Big Data Analytics Capability and Service Innovation Performance of Manufacturing Enterprises：A Chain Mediating Model

摘要:

围绕动态能力理论,挖掘制造企业服务创新绩效提升的前因变量,探究大数据分析能力对制造企业服务创新绩效的影响及其作用机制,并利用285家制造企业数据检验研究假设。基于层级回归分析和Bootstrap方法的实证结果表明,大数据分析能力不仅正向影响制造企业服务创新绩效,也正向影响资源拼凑与组织敏捷性；资源拼凑与组织敏捷性均有助于制造企业服务创新绩效的提升；资源拼凑与组织敏捷性在大数据分析能力和制造企业服务创新绩效的关系中起部分中介作用,且为链式中介。

关键词:大数据分析能力;制造企业服务创新绩效;资源拼凑;组织敏捷性

Abstract:

Based on dynamic capability theory, this paper excavates the antecedent of improving service innovation performance of manufacturing enterprises,the effect of big data analytics capability on service innovation performance of manufacturing enterprises and its role mechanism. We conducted survey of 285 manufacturing enterprises’ data to test our hypotheses. Using hierarchical regression analysisSand Bootstrap method, the results supported the positive relationship between big data analytics capability and manufacturing enterprises’ service innovation performance,between big data analytics capability and resource bricolage as well as organizational agility,which both contribute to the improvement of service innovation performance of manufacturing enterprises. Resource bricolage and organizational agility play the partial mediating role in the relationship between big data analytics capability and service innovation performance of manufacturing enterprises, and it is a chain intermediary.

Key words:big data analytics capability;service innovation performance of manufacturing enterprises;resource bricolage;organizational agility