人工智能技术冲击下的员工主动学习行为研究

Research on Proactive Learning Behavior of Employees under the Impact of Artificial Intelligence Technology

摘要:

人工智能技术引发了新一轮的变革，已经受到了社会大众的普遍关注。但是，学界对人工智能技术应用诱发的员工心理、行为反应的研究还处于初探阶段，尤其鲜有文献关注员工的行为策略。依据资源保存理论，本文探讨了员工应对人工智能技术应用的行为策略、发生机制及其边界条件。采用多时点、多来源方法收集305名领导-下属配对数据，使用阶层回归分析数据。研究发现:（1）人工智能技术的应用将诱发员工的主动学习行为；（2）工作不安全感在人工智能技术应用与员工的主动学习行为之间发挥中介作用；（3）主动性人格正向调节人工智能技术应用通过工作不安全感对主动学习行为产生的间接影响。

Abstract:

Artificial intelligence technology has triggered a new round of change and has received widespread attention. However, the academic research on the psychological and behavioral reactions of employees triggered by the application of artificial intelligence technology is still at the preliminary stage; In addition, few literatures pay attention to the behavior strategies. Based on conservation of resources theory, this research explores the behavioral strategy, mechanism, and boundary condition for employees to respond to the application of artificial intelligence technology. The data from 305 supervisor-subordinate dyads were selected by using the time-lagged and multi-source method, and hierarchical regression analysis was used to analyze the data. The research results show that the application of artificial intelligence technology triggers the employee’s proactive learning behavior. The job insecurity plays a part of the mediating role between the application of artificial intelligence technology and the employee’s proactive learning behavior. Employee’s proactive personality positively moderates the effects of the artificial intelligence technology’ application on employee’s proactive learning behavior through job insecurity.