代际知识转移、面子意识对组织即兴能力的影响

The Influence of Intergenerational Knowledge Transfer and Face Consciousness on Organizational Improvisational Capability

摘要:

随着企业数字化转型进程，年长与年轻员工之间的数字鸿沟逐步凸显，组织迫切需要在复杂动态的环境下进行代际知识转移来应对创新机遇与挑战。基于组织学习理论，以领导和下属的两时点配对样本验证代际知识转移对组织即兴能力的影响机制并结合中国情境探讨面子意识的调节作用，结果表明：代际知识转移对组织即兴能力具有正向作用；交互记忆系统在代际知识转移与组织即兴能力之间起到中介作用；“怕丢面子”的面子意识在代际知识转移与交互记忆系统之间具有负向调节作用。研究结论丰富了数字化转型过程中组织即兴能力的前置变量研究，并深化了组织学习过程中社会层面的边界作用，有助于减少数字鸿沟并提升创新潜力，破解企业数字化转型的难题。

Abstract:

With the digital transformation of enterprises, the digital divide between older and younger employees has gradually become prominent. At this time, organizations urgently need to carry out intergenerational knowledge transfer in a complex and dynamic environment to cope with opportunities and challenges. Based on organizational learning theory, the influence mechanism of intergenerational knowledge transfer on organizational improvisation capability is verified by the two-time paired samples of leaders and subordinates, and the moderating effect of face consciousness is discussed in combination with the Chinese situation. The results show that intergenerational knowledge transfer has a positive effect on organizational improvisation capability; the transactive memory system mediates between intergenerational knowledge transfer and organizational improvisation capability; 'fear of losing face' moderates between intergenerational knowledge transfer and the transactive memory system. The research conclusions enrich the research on the antecedent variables of organizational improvisation in the process of digital transformation, and deepen the boundary role of the social level in the process of organizational learning, which helps to reduce the digital divide, enhance the potential of innovation, and solve the problem of digital transformation of enterprises.