流程数字化赋能制造业企业实现价值创造的机理研究 ——基于动态能力视角的单案例研究

Research on the Mechanism of Empowering Manufacturing Enterprises to Value Creation through Process Digitization:A Single Case Study Based on Dynamic Capability Perspective

摘要:

流程数字化是制造业企业数字化转型的关键一环,对企业价值创造具有重要作用。基于动态能力理论,以法士特为案例研究对象,探究企业流程数字化推动价值创造的过程机制,分析数据要素流通在流程数字化过程中的重要作用。研究发现:(1)法士特通过工艺闭环、生产闭环、物流闭环和质量闭环四个环节实现流程数字化,并进一步促进了价值创造的实现；(2)流程数字化是制造业企业实现数字化转型的有效切入点,企业将数字化思维转化为切实可行的数字化流程；(3)数据闭环是流程数字化成功的重要因素,打破了各部门之间的数据壁垒,能够有效地推进企业动态能力提升,获取更多竞争优势。研究结果丰富了数字化情景下企业价值创造的驱动路径的认识,为制造业企业自上而下开展数字化转型以创造更大价值提供有益启示。

Abstract:

Process digitization is a crucial part of the digital transformation of manufacturing enterprises and plays an important role in creating enterprise value. Based on the theory of dynamic capabilities, this study takes Fast as the case study object to explore the process mechanism of enterprise process digitization driving value creation, and analyze the important role of data element circulation in the process of process digitization. Research has found that: (1) Fast achieves process digitization through four stages: craft closed-loop, production closed-loop, logistics closed-loop, and quality closed-loop, and further promotes the realization of value creation; (2) Process digitization is an effective entry point for manufacturing enterprises to achieve digital transformation, transforming digital thinking into digital processes which is practical and feasible ; (3) Data closed-loop is an important factor in the success of process digitization, it can break down data barriers between departments, effectively promote the improvement of enterprise dynamic capabilities, and obtain more competitive advantages. The research results have enriched the understanding of the driving paths for enterprise value creation in the digital context, providing useful insights for manufacturing enterprises to carry out digital transformation from top to bottom to create greater value.