人工智能环境中高校图书馆科技专利信息服务优化策略

Optimization strategy of science and technology patent information service in university library in artificial intelligence environment

摘要:

高校是人才培养和集聚的主阵地,是国家科技创新的重要力量。近年来,高校科技专利申请、授权和转化趋向良好发展,但相对国家专利总体情况,高校发明专利和基础研究的市场转化应用率仍偏低,究其原因在于高校图书馆对人工智能技术环境中科技专利信息服务范畴,三大服务质量要素即服务意识、服务能力、支撑性资源等存在的问题认知不足,从而提出AI技术要素与各专利信息服务质量要素互融互促的服务优化策略,具体包括明确服务特色与角色定位、推进AI+科技专利信息服务系统建设、促进AI+科技专利储备的产业化、借力AI技术拓宽科技专利信息宣传渠道、健全与AI环境匹配的“制度+人才”资源管理要素,以期高校图书馆在人工智能环境下能即时性创造性地提高科技专利信息服务质量及其社会核心竞争力。

关键词:科技专利信息;人工智能;高校图书馆;服务策略

Abstract:

Colleges and universities are the main positions of talent training and gathering, and the important force of national scientific and technological innovation. In recent years, the application, authorization and transformation of science and technology patents in colleges and universities tend to develop well. However, compared with the general situation of national patents, the application rate of market transformation of invention patents and basic research in colleges and universities is still low. The reason lies in the scope of science and technology patent information service in the artificial intelligence technology environment of university libraries. The three service quality elements, namely, service awareness, service capability, and supporting resources, lack of awareness of existing problems, so as to propose a service optimization strategy that integrates and promotes AI technology elements and patent information service quality elements. Specifically, it includes clarifying service characteristics and role positioning, promoting the construction of AI+ science and technology patent information service system, promoting the industrialization of AI+ science and technology patent reserve, leveraging AI technology to expand science and technology patent information publicity channels, and improving the "system + talent" resource management elements matching AI environment. It is expected that university libraries can improve the quality of science and technology patent information service and its social core competitiveness immediately and creatively under the environment of artificial intelligence.

Key words:science and technology patent information; Artificial intelligence; University library; Service strategy